Refund policy

Returns and Exchanges:

• All sales are final. We do not accept returns or exchanges.
• Cancellations must be made before your order has shipped.
• To request a cancellation, contact us immediately at hello@roselightenchantments.com with your order number.

If you have questions or concerns with your order, please email us at: hello@roselightenchantments.com or use our contact form.

 

Damages and Issues:

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. Please get in touch if you have questions or concerns about your specific item. 

• Email us within 3 days with your order number, name, and issue.